Refund Policy

This Refund Policy applies to purchases of listing packages on ListMyHomes.com™ and should be read together with our Terms of Service.

No refunds

All purchases on ListMyHomes.com™ are final and non-refundable, except where required by law, expressly stated at checkout, or as described below for Flat Fee MLS availability. Once a listing package (Standard, Featured, or Premium + MLS) is purchased and payment is processed, no refunds, credits, or exchanges will be issued for any reason, including but not limited to early sale or rental of the property, change of mind, dissatisfaction with results, or failure to complete listing setup.

This policy covers listing-package purchases only. Rent paid through the optional Rent Collection service goes directly to the landlord's own account and is a matter between tenant and landlord under their lease — it is not governed by this policy, and any rent refund is issued (or not) by the landlord.

What you receive

Each listing package is a six-month (180-day) listing. Upon purchase, your listing is activated for the full six-month term of your selected plan, and your plan's features — such as photo uploads, your public sale or rental detail page, direct buyer and renter inquiries, and your owner dashboard — are available immediately upon activation. Higher tiers include additional marketing features as described at checkout.

Promotional and discounted pricing

From time to time we offer promotional or discounted pricing (for example, a limited-time discount on the Standard plan). Promotional or discounted pricing does not change these refund terms; a discounted purchase is final and non-refundable on the same basis as a standard-priced purchase.

Flat Fee MLS availability

Flat Fee MLS options are available only in supported markets, where available. If a Flat Fee MLS service cannot be provided in your market, the applicable checkout terms will control whether the order is declined, adjusted, credited, or refunded before the MLS portion is charged or fulfilled.

Service availability

ListMyHomes.com™ reserves the right to remove or suspend any listing that violates our Terms of Service; in such cases, no refund will be issued. We also reserve the right to modify, suspend, or discontinue any part of the service at any time without liability.

Cancellation

You may choose not to renew your listing at the end of its term. Cancelling an active listing does not entitle you to a prorated or partial refund; your listing remains active until the end of the purchased term.

Disputes

If you believe there has been a billing error, contact us within 7 days of the charge at support@listmyhomes.com. We will review the matter promptly. Filing a chargeback or payment dispute without first contacting us may result in suspension of your account.

Contact us

If you have questions about this policy, contact us at support@listmyhomes.com.