Terms of Service

These Terms of Service ("Terms") are a legal agreement between you and LMH Venture Group LLC d/b/a ListMyHomes.com™ ("ListMyHomes.com™," "we," "us," or "our") governing your use of the ListMyHomes.com™ website, platform, and services (the "Services"). Please read them carefully.

Acceptance of Terms

By creating an account, listing a property, submitting an inquiry, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services. You must be at least 18 years old and able to enter into a binding contract to use the Services.

About ListMyHomes.com™

ListMyHomes.com™ is a flat-fee real estate listing platform operated by LMH Venture Group LLC d/b/a ListMyHomes.com™, a licensed Tennessee real estate firm (TN Firm License #267264), with its principal broker Edwin Hess. We offer flat-fee listing options, including a Flat Fee MLS Listing where available and a Flat Fee Listing By Owner published directly on ListMyHomes.com™. We charge a one-time flat fee for these options and take no traditional listing commission and no percentage of any sale or rent.

Brokerage status and facilitator role

LMH Venture Group LLC d/b/a ListMyHomes.com™ is a licensed Tennessee real estate firm that acts only as a neutral facilitator (also described as a limited-service or entry-only brokerage) where applicable. As a facilitator, we may provide access to a listing platform, publish listing information, provide platform tools, route inquiries, and, where requested or available, provide optional introductions to licensed real estate professionals. We do not prepare legal documents for users, give legal advice, negotiate on behalf of any party, or advise any party on price, terms, offers, inspections, financing, title, or closing decisions unless a separate written agreement expressly provides otherwise.

No traditional agency representation unless separately agreed

Using the Services does not, by itself, create any agency or representation relationship. ListMyHomes.com™ does not represent buyers, sellers, landlords, or renters as a traditional agent, and owes no client-loyalty duties, unless you and we enter into a separate written agreement that expressly creates that relationship. Absent such an agreement, ListMyHomes.com™ acts as a neutral facilitator. Nothing on the Services should be understood as an offer to represent you as your agent.

Tennessee licensee duties not waived

Nothing in these Terms is intended to waive or limit any duty that Tennessee law requires a real estate licensee or licensed firm to provide. Even when ListMyHomes.com™ acts as a facilitator, limited-service brokerage, entry-only brokerage, or neutral platform provider, Tennessee law may require certain duties, including reasonable skill and care, honesty and good faith, disclosure of known adverse facts, confidentiality where required, and proper accounting for any property or funds actually received. These Terms describe the scope of our platform and service model; they do not eliminate duties that cannot legally be waived.

Agency / facilitator disclosure

The general disclosures in these Terms do not replace any transaction-specific agency, facilitator, limited-service, entry-only, MLS, or brokerage disclosure that may be required by Tennessee law, MLS rules, or applicable forms. Depending on the service, property, market, or transaction, you may be required to review and acknowledge separate disclosures, listing agreements, agency-status confirmations, MLS forms, property data forms, addenda, or other documents before a listing is submitted, published, or updated.

Flat Fee MLS Listing availability

Flat Fee MLS Listing service is offered across multiple Multiple Listing Service organizations and markets, and availability varies by market. It is launching first in East Tennessee, and customer activation begins after the required brokerage listing documents are available and completed; it is not yet available for purchase in all markets. Each MLS that serves a listing's market has its own rules, required forms, disclosures, and display policies, which apply to that listing. Submitting a property to a Multiple Listing Service is a licensed act performed by or under the supervision of our principal broker, and requires a signed, term-limited listing agreement, seller authorization, accurate property data, and the MLS-required forms for the applicable market before a listing can be submitted. Entry-only or limited-service listings may be identified as such where MLS rules require. Each MLS's rules and third-party display policies control how, whether, and where a listing appears. We do not guarantee MLS acceptance, syndication, or any particular placement. If an MLS-related service cannot be provided in a requested market, the applicable checkout terms or Refund Policy will control whether the order is declined, adjusted, credited, or refunded.

Any Flat Fee MLS Listing, limited-service listing, or entry-only listing will be governed by the applicable listing agreement, addendum, MLS-required forms, seller authorizations, property data forms, and written acknowledgements. Those documents control the specific services included, services excluded, duties waived where legally permitted, listing term, cancellation rights, MLS submission requirements, and seller responsibilities. The website Terms alone do not create or replace a signed listing agreement.

Flat Fee Listing By Owner

A Flat Fee Listing By Owner is published directly on ListMyHomes.com™ as a by-owner (For Sale By Owner or For Rent By Owner) listing on our marketplace. It does not include MLS submission or syndication unless you separately purchase or qualify for a Flat Fee MLS Listing option. You may promote your listing online through social media, email, text, and shareable listing links. As with any by-owner listing, you are responsible for your listing content and for how you market your property.

MLS, IDX, and syndication disclaimers

Portions of the Services may display real estate listings from outside databases through Internet Data Exchange (IDX) or similar MLS feeds. Some or all of those listings may not belong to ListMyHomes.com™. IDX, MLS, and public-record information is provided for consumers' personal, non-commercial use, is deemed reliable but is not guaranteed accurate, and should be independently verified. The Services do not provide direct consumer access to any private MLS database. Where a listing is or may be distributed, distribution depends on MLS rules, broker participation, and third-party display policies, and any syndication is potential, not guaranteed.

No guaranteed third-party display

We do not guarantee that any listing will be placed on the MLS or displayed on Zillow, Realtor.com, Redfin, Homes.com, or any other third-party website or portal. Third-party display is not guaranteed and is controlled by those third parties and by applicable MLS rules. We make no promise of buyer or renter leads, sale or rental results, savings, or syndication outcomes.

No escrow or earnest money handling

ListMyHomes.com™ does not hold, escrow, disburse, or otherwise handle earnest money, security deposits, purchase funds, rent payments, or any transaction funds. Any funds exchanged between a buyer/renter and a seller/landlord are handled directly by those parties or through a licensed, independent escrow, title, or settlement company they select. When landlords and tenants use the optional Rent Collection service described below, rent is processed by Stripe directly to the landlord's own Stripe account — ListMyHomes.com™ still never holds, receives, or disburses those funds. We are not a party to any purchase contract, lease, escrow, title, settlement, financing, inspection, or closing arrangement between users, and we do not guarantee that any sale, lease, showing, inquiry, offer, or closing will occur.

Seller and landlord responsibilities

If you list a property, you are solely responsible for the accuracy and legality of your listing, including property details, pricing, photos and media, availability, and all required disclosures (for example, property-condition, lead-based-paint, and any state- or locally-required disclosures). You represent that you own the property or are authorized to list it, that your listing and marketing comply with all applicable laws (including fair housing, advertising, and consumer-protection laws), and that you will keep your listing accurate and up to date. You are responsible for showing your own property, communicating with prospective buyers or renters, reviewing offers, and completing your transaction.

For Tennessee residential sales, sellers may have obligations under Tennessee residential property disclosure law, including providing an applicable property disclosure, disclaimer, exemption, or other required form where required. Sellers remain responsible for determining which disclosures apply to their property and transaction, and for obtaining legal or professional advice when needed. ListMyHomes.com™ does not determine whether a seller qualifies for any disclosure exemption or disclaimer option.

Buyer and renter responsibilities

If you browse listings or submit an inquiry, you are responsible for your own due diligence. Listing information may be provided by owners or third parties and may be incomplete, inaccurate, or out of date. You should independently verify all information and obtain your own inspection, title, mortgage, insurance, legal, tax, and other professional advice before making any decision. When we provide an optional introduction to a licensed real estate professional, that professional — not ListMyHomes.com™ — works with you on any showing or transaction. If ListMyHomes.com™ has a referral relationship, business relationship, financial interest, or may receive a referral fee or other compensation from a recommended or introduced provider, we will disclose that relationship when required. Any licensed real estate professional introduced through the Services is responsible for providing any required agency, compensation, representation, touring, or brokerage disclosures and agreements before providing services where required by law, MLS rules, or that professional's brokerage policies.

Listing accuracy and prohibited content

You agree not to post content that is false, misleading, fraudulent, infringing, discriminatory, unlawful, or harmful, and not to list property you have no authority to list. Prohibited content includes fake or duplicate listings, misrepresented property facts, phishing, off-platform payment solicitations, and any content that violates fair housing or advertising law. We may remove, flag, restrict, or refuse any listing or content that violates these Terms or that creates legal or operational risk.

Fair housing compliance

All listings, advertising, and communications must comply with the federal Fair Housing Act and all applicable fair housing laws, and with the REALTOR® Code of Ethics where applicable. You may not select tenants or buyers, refuse to deal, or write listings or advertising based on race, color, religion, sex, disability, familial status, national origin, or any other class protected by applicable law. Discriminatory content is prohibited and will be removed. We may remove or reject listings, descriptions, photos, preferences, screening language, or communications that we believe may violate Fair Housing laws or platform policy.

User accounts and security

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. We provide two-factor authentication in your account settings and encourage you to keep it enabled. You agree to provide accurate account information, to notify us promptly of any unauthorized use, and not to share your account. We are not responsible for losses arising from your failure to safeguard your credentials.

Payments, fees, refunds, and package terms

Listing options are sold as flat-fee packages, and each package's features and term (for example, a six-month listing term) are described at checkout. Payments are processed by our third-party payment processor (Stripe); we do not store full card numbers. Your listing may be published after payment and validation rules are satisfied, and payment status may affect whether a listing is eligible to remain live. Except where required by law or expressly stated at checkout, all purchases are final and non-refundable. See our Refund Policy for details. We may change package features, availability, or pricing prospectively.

Rent Collection service

ListMyHomes.com™ offers an optional Rent Collection service that lets a landlord invite a tenant to pay rent online. All rent payments are processed by Stripe and are charged directly on the landlord's own Stripe account: the landlord — not ListMyHomes.com™ — is the recipient and merchant of record, and rent settles to the landlord's own linked bank account. ListMyHomes.com™ never holds, receives, escrows, or disburses rent; the platform's role is limited to software. To use the service, a landlord must create a Stripe account and accept Stripe's applicable terms (including the Stripe Connected Account Agreement); Stripe's identity-verification, payout timing, and account requirements are controlled by Stripe.

A software platform fee (currently 1% of each rent payment) is deducted automatically from the landlord's side of each payment. One-time card payments may carry a convenience fee paid by the tenant, disclosed at checkout; bank (ACH) payments carry no tenant fee. Bank payments can take several business days to settle and may fail after initiation (for example, for insufficient funds) — a payment is not final until it settles. We do not guarantee that any rent will be paid, collected, or collectible.

ListMyHomes.com™ is not a property manager, rent guarantor, collection agency, or party to any lease. We do not screen tenants, enforce leases, calculate or collect late fees, serve notices, or handle evictions, security deposits, or lease disputes — those remain entirely between landlord and tenant under their lease and applicable law. Landlords and tenants are each responsible for their own tax reporting; Stripe may issue tax forms (such as a 1099-K) to landlords where required. We may suspend or discontinue the Rent Collection service for any account that presents fraud, legal, or compliance risk.

Listing review, moderation, removal, and refusal rights

Listings may be published automatically once payment and validation rules are met. We reserve the right, at our discretion and without obligation, to review, moderate, edit, refuse, restrict, suspend, expire, or remove any listing or account that violates these Terms or applicable law, that we believe is fraudulent or unsafe, or that creates legal or operational risk. We are not obligated to monitor content, and moderation actions do not make us responsible for user content.

User-generated content and photo upload rights

You retain ownership of the photos, media, and content you upload. By uploading, you represent that you own or have the right to use that content and grant ListMyHomes.com™ a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute it as needed to operate, market, and syndicate the Services and your listing (including, where applicable and where you have purchased it, MLS submission and permitted display on third-party sites). You are responsible for ensuring your content does not infringe any third party's rights.

When sharing, advertising, or promoting a listing, you must not make false, misleading, deceptive, discriminatory, or unlawful statements. You may not modify, remove, or obscure required brokerage, licensing, MLS, IDX, Fair Housing, or platform disclosures from any ListMyHomes.com™-generated listing page, share link, marketing asset, or listing display.

Third-party services and links

The Services rely on and may link to third-party services and websites we do not control (for example, payment processing, hosting, mapping, MLS/IDX data feeds, and agent partners). We are not responsible for the content, accuracy, availability, or practices of any third party, and your dealings with them are solely between you and that third party.

AI assistant

The Services may include an AI assistant that provides general information only. It is not a licensed real estate, legal, financial, tax, or appraisal professional; it may be inaccurate or incomplete; it creates no agency or representation relationship; and it must not be relied on for decisions affecting your specific situation. Your use of the assistant is also governed by our AI Assistant Acceptable-Use Guidelines.

No legal, tax, financial, or professional advice

Information provided through the Services — including listings, tools, calculators, guides, data reports, and the AI assistant — is for general informational purposes only and is not legal, tax, financial, appraisal, inspection, or other professional advice. Broker compensation is not set by law and is fully negotiable. Any compensation, fee, or payment arrangement must be agreed to in writing by the applicable parties and is not established by ListMyHomes.com™ except for the flat-fee package purchased from us. You should consult qualified legal, tax, financial, inspection, title, mortgage, insurance, and other professionals for advice about your specific situation.

Platform tools, forms, checklists, examples, calculators, or educational materials are provided for convenience and general information only. ListMyHomes.com™ does not prepare legal documents for users, select legal terms for users, or advise users which contract provisions to use. Users are responsible for reviewing all forms and documents with qualified professionals before signing.

Limitation of liability

The Services are provided on an "as is" and "as available" basis, without warranties of any kind, to the fullest extent permitted by law. To the fullest extent permitted by law, ListMyHomes.com™ and its members, managers, licensees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, failed or incomplete transactions, third-party conduct, listing content, or platform interruptions. Where liability cannot be disclaimed, our total liability is limited to the amount you paid us for the Services in the twelve months before the claim.

Indemnification

You agree to indemnify and hold harmless ListMyHomes.com™ and its members, managers, licensees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your listings or content, your use of the Services, your transactions, or your violation of these Terms or applicable law.

Changes to the Services or Terms

We may change, suspend, or discontinue any part of the Services, and we may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above. Your continued use of the Services after changes take effect means you accept the revised Terms.

Governing law

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Tennessee will have exclusive jurisdiction over any dispute arising out of these Terms or the Services, except where applicable law provides otherwise.

Contact information

LMH Venture Group LLC d/b/a ListMyHomes.com™ · Licensed by the Tennessee Real Estate Commission · TN Firm License #267264 · 116 Agnes Rd, Ste 200, Knoxville, TN 37919 · (888) 865-0818 · support@listmyhomes.com

This document is provided for general information and is not legal advice. Consult a licensed attorney for advice about your specific situation.